Momentum Energy contracts with Gentrack for g2 billing across 200,000+ meter points
Gentrack Group Limited (NZX/ASX: GTK) has announced that Momentum Energy has contracted with Gentrack to support its over 200,000 residential and business meter points across Australia. The contract follows a competitive evaluation.
According to the announcement, Momentum Energy’s selection recognised Gentrack’s delivery record in the Australian energy market, its strong regulatory compliance model, and its integration with Salesforce. The contract value, term and go-live date were not disclosed.
A competitive win in the Australian market supports Gentrack’s positioning with energy retailers.
Danny Moore, Interim CEO, Momentum Energy
“We selected Gentrack because of its deep understanding of the energy market together with a proven implementation approach and success track record, strong AI focus, and a close integration with Salesforce…”
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What Momentum gets from g2
Momentum Energy will use Gentrack’s g2 billing solution as part of a broader transformation of its customer and billing platform. The announcement describes the project as a significant investment in the future of the business.
Key objectives of the transformation
The announcement states Momentum will use the g2 billing solution to:
- Simplify its technology landscape
- Reduce the cost to serve
- Create a scalable foundation for future innovation, digital experiences and AI driven efficiencies
Momentum joins a growing community of utilities across Australia and New Zealand that trust Gentrack to modernise mission critical customer and billing platforms.
The Factor acquisition adds a machine learning-powered commercial energy pricing platform to the g2 stack, which fits the AI-driven efficiency theme Momentum has highlighted in its transformation.
Fact vs. impact table
| Fact | Detail | Why it matters |
|---|---|---|
| Customer scale | Over 200,000 residential and business meter points across Australia | Indicates the size of the customer base the platform is to support |
| Product | Gentrack’s g2 billing solution | Targets a simpler technology landscape and a lower cost to serve |
| Selection basis | Competitive evaluation | Momentum chose Gentrack following a competitive process |
Why billing platform transformations matter
A customer and billing platform is the system an energy retailer uses to issue bills, hold customer data and manage compliance obligations. Retailers may replace older systems when they become complex or costly to run.
For Momentum, the stated aims are a lower cost to serve and a scalable foundation for AI driven efficiencies. These are the benefits the announcement links to the g2 billing solution.
Gentrack’s track record and outlook
Gary Miles, Chief Executive Officer at Gentrack, said the company’s values align closely with Momentum’s ambitions. The claim of a transformation success record is his own statement, as reported in the announcement.
Gentrack’s HY26 results showed recurring revenue growing 11.6% to NZ$85.3m, or 77% of total revenue, which frames why new billing platform wins such as this one matter to the group’s earnings quality.
Gary Miles, Chief Executive Officer, Gentrack
“As a forward-thinking and innovative energy retailer, Momentum’s ambitions and values align closely with our own. With a 100% transformation success record, we look forward to working closely with the Momentum team to deliver another successful transformation and build a strong foundation for its future…”
About Gentrack
- Has partnered with energy and water utilities for over 35 years
- More than 60 companies rely on its technology
- Is building AI into the heart of utility operations
- Is building for the next generation of utilities together with Salesforce and AWS
Investors may wish to watch for future announcements on implementation progress.
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