IR (Integrated Research) is a global technology company that specializes in simplifying the complexity of managing critical business systems across communications, payments, and infrastructure environments. Their core mission is to help organizations monitor, troubleshoot, analyze, and optimize their most important technological ecosystems, ensuring seamless user experiences and operational efficiency.
The company offers three primary solution categories: Collaborate, Transact, and Infrastructure. Their Collaborate solutions help organizations manage complex unified communications and contact center environments. Transact solutions enable businesses to manage payment ecosystems and transform transaction data into intelligent insights. Infrastructure solutions focus on optimizing HPE-NonStop systems and building robust foundations for business-critical computing platforms.
With a global footprint serving over 1,000 organizations across 60 countries, IR has established itself as a trusted partner for major enterprises in sectors like finance, telecommunications, technology, and government. Their client roster includes prominent names such as USAA, Lockheed Martin, BBVA Bancomer, Verizon, Citi, and Ford, demonstrating their ability to deliver high-value performance management solutions for complex technological environments.
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